Shipping policy

Shipping Policy

Last updated: 2025-06-01

Our Store LLC operates Our Store with a focus on reliable apparel fulfillment across the United States and select international routes.

Processing time

Quality checks and packing are completed within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email when your order is placed and a shipping notification with tracking when your garments ship.

Delivery time

Estimated carrier delivery after shipment: 3-5 business days. Delivery times are estimates only and may vary due to carrier delays, customs, or remote locations.

Packaging

We package garments to preserve appearance and construction until delivery.

Shipping costs

Free standard shipping on all orders. No minimum purchase is required.

Customs, duties, and taxes

For international orders, import duties, taxes, and customs fees (if applicable) are the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed packages

If carrier performance falls short and a package is lost or severely delayed, Contact us at support@example.com within 30 days of the ship date.

Contact

Email: support@example.com
Phone: +1 (555) 000-0000
Address: 100 Main Street, Suite 1, New York, NY 10001, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Central Time)